Possible Solutions and Tips
- Replace the motor as a test.
- Check cable connections.
- Disconnect the motor from the shaft or belt and test at various speeds.
- Check or replace the drive.
- Perform an insulation test on the motor.
- Visually inspect the motor.
- Visually check the encoder space for contamination, optionally have it cleaned by a specialized service.
- Check encoder signals: For older motors with analog encoders, read the sine wave diagrams with an oscilloscope.
For serial encoders, also check the operating voltages.
If these measures do not help, the error is usually caused by a defective encoder or worn ball bearings.
Further error messages can be found in the alarm list, available for download at the end of the form.
Possible Solutions and Tips
- Disconnect the motor from the shaft or belt and test at various speeds.
- Disconnect the motor cables and completely relieve the motor of load. Then try turning it by hand.
If the motor is still difficult to move or makes unusual noises, the ball bearings may be defective.
- Check the motor for insulation issues and winding short circuits.
- Check the encoder.
Further error messages can be found in the alarm list, available for download at the end of the form.
Possible Solutions and Tips
- Visually check the encoder space for contamination, if necessary, have it cleaned by a specialized service.
- Check encoder signals: For older motors with analog encoders, read the sine wave diagrams with an oscilloscope.
For serial encoders, also check the operating voltages.
- Replace the encoder.
Further error messages can be found in the alarm list, available for download at the end of the form.