Possible Solutions and Tips
- Try replacing the motor.
- Check cable connections.
- Detach the motor from the shaft or belt and test at various speeds.
- Check or replace the drive.
- Perform insulation testing on the motor.
- Visually inspect the motor.
- Visually inspect the encoder area for contamination, optionally have it cleaned by a specialized service.
- Check encoder signals: For older motors with analog encoders, read the sine wave diagrams using an oscilloscope.
For serial encoders, also check the operating voltages.
If these measures do not help, the fault is usually due to a defective encoder or worn-out bearings.
You can find more error messages in the alarm list available for download at the end of the form.
Possible Solutions and Tips
- Detach the motor from the shaft or belt and test at various speeds.
- Disconnect the motor connection cable and completely relieve the motor of any load. Then turn it by hand.
If the motor is still stiff or makes unusual noises, the bearings may be defective.
- Check the motor for insulation and winding faults.
- Check the encoder.
You can find more error messages in the alarm list available for download at the end of the form.
Possible Solutions and Tips
- Visually inspect the encoder area for contamination, and have it cleaned by a specialized service if necessary.
- Check encoder signals: For older motors with analog encoders, read the sine wave diagrams using an oscilloscope.
For serial encoders, also check the operating voltages.
- Have the encoder replaced.
You can find more error messages in the alarm list available for download at the end of the form.